Jacob & Co watches and jewelry are sold exclusively through authorized Jacob & Co Distributors and Retailers who possess the necessary knowledge, skills and technical know-how, and whom are best suited to guide our clients through the extensive range of available products (watches and jewelry), advise our clientele on the technical aspects of our watches and/or complications, help our clients in product selection, prepare the selected product(s) for the maximized comfort of our customers, and ensure that the Warranty Certificate is issued.
The Jacob & Co two-year Warranty may only be completed, dated and signed by an authorized Jacob & Co Distributor/Retailer at the time of purchase who are responsible for registering this information on behalf of the client with Jacob & Co headquarters. Warranty is only valid if the product was sold through an authorized Jacob & Co Distributor/Retailer and the Warranty Certificate is presented with the referenced piece of watch or jewelry to either an authorized Jacob & Co Distributor/Retailer or to an authorized Jacob & Co Service Center. Warranty Certificates that have altered in any way after being issued (e.g. serial number been replaced, erased and/or made illegible) are invalid and the referenced product(s) are no longer eligible for warranty repairs.